FAQ
Frequently Asked Questions
1. Does Muddy Mat Really absorb more than ordinary doormats?
Yes. Muddy Mat is made with ultra-absorbent microfibers that lock in dirt, dust, sand, and mud. It even absorbs more water, ice, and snow than ordinary doormats.
Plus, Muddy Mat is made with Thermoplastic Elastomers (TPE) so that rainwater or other liquids don’t soak through it and damage your floors.
2. How big is Muddy Mat?
The Muddy Mat comes in several sizes to best fit your needs:
- Small: 18x28 inches
- Medium: 19x30 inches
- Large: 24x36 inches
- Runner: 24x60 inches
- Monster: 36x60 inches
3. Will Muddy Mat fit under my door?
Muddy Mat easily fits under most doors. It’s approximately three-tenths of an inch high. If you prefer the metric system, Muddy Mat is 2.6 cm high.
4. I have a big dog, how do I know that Muddy Mat won’t slide around whenever he runs on it?
Muddy Mat was designed with big dogs (and large people) in mind. It has a special slip-resistant TPR backing that securely grips the floor so that your mat stays put.
5. Does Muddy Mat help people with allergies?
Yes. Doctors always tell people with allergies to avoid their allergy triggers. Yet all allergy season long, we walk around outside and track pollen, ragweed, and other allergens into our homes.
Muddy Mat removes these allergens right off of our shoes.
6. What are the cleaning instructions?
Muddy Mat is machine washable, but you should air dry it.
7. Does Muddy Mat Shed on the Floor?
No, Muddy Mat doesn’t shed on the floors.
8. What does Muddy Mat feel like?
While ordinary doormats tend to be rough and scratchy. Muddy Mat is soft on our feet and on your dogs’ paws.
9. How long does shipping take?
To provide our customers with the best possible products at the lowest possible prices, we ship our merchandise directly from our factories which are located all over the world. Unfortunately, international shipping takes time.
For Standard Shipping, we pack and have it shipped out with 1-2 days. You should expect your Muddy Mat within 2-10 Days. Our apologies if that’s longer than you hoped. We promise that Muddy Mat will be well worth the wait.
If you must have your Muddy Mat sooner, we offer expedited shipping options.
10. Does my order come with a tracking number?
Yes, all orders are shipped with a tracking number.